stablishing an online presence is just the starting point for e-commerce ventures and online retailers. Once your store is live, the real challenge begins—navigating the complex world of marketing, performance tracking, SERP rankings, consumer behavior, and social media engagement. Each of these factors plays a vital role in shaping your store’s success. With the right strategies, boosting sales online is not just possible but achievable. At Qalara, we understand that even small, strategic changes—like a well-timed marketing campaign or a fresh product upload—can make a big difference in driving e-commerce growth. Ready to take your sales to the next level? Let us dive in!
According to a 2024 global survey of marketers, 83% reported that social media marketing significantly boosted their brand exposure, leading to higher sales. Additionally, 73% cited increased website traffic, while 65% highlighted the ability to generate qualified leads. Social media, while just one of many tools, is undeniably a powerful strategy for boosting online sales. At Qalara, we emphasize leveraging wholesale social media marketing to drive impactful results for your business.
Boosting retail or wholesale sales online depends on a range of factors, many of which are within your control. So, how can you ensure a steady stream of orders? Let us explore practical strategies to help maximize your online sales. From effective marketing tips and SEO best practices to PPC advertising, email campaigns, social media outreach, and sales funnel optimization, Qalara has compiled a comprehensive guide packed with actionable insights. These tried-and-tested methods are designed to deliver great ROI and keep your sales rolling in! Read on to discover the tools and tactics that can make all the difference.
Explore all the strategies and tactics that can turn potential leads and casual visitors into loyal customers and instant buyers. These actionable tips are your key to driving e-commerce sales and transforming interest into immediate conversions.
Table of contents:
Building trust and engagement
1. Leverage social proof
In today’s world, social reputation is everything—it builds trust and influences purchasing decisions. A strong, positive social image can be the key to converting leads into sales. To achieve this, highlight customer reviews, testimonials, and user-generated content (UGC) across your website and social media platforms. Encourage your customers to share photos or videos of themselves using your products, and feature this content prominently. Not only does this showcase real experiences with your brand, but it also enhances credibility, engagement, and trust. Leveraging social media marketing in this way helps reinforce your brand’s authenticity while boosting e-commerce sales. Remember, every glowing review is a step closer to earning a loyal customer!
2. Optimize your About Us page
While having a user-friendly online store is essential, don’t underestimate the importance of an engaging About Us page. This section is your chance to introduce your brand’s story, values, and mission to visitors, creating a unique personality that builds trust and credibility. A compelling About Us page can be a powerful tool for boosting sales online, encouraging potential customers to connect with your brand on a deeper level.
Studies back this up—52% of respondents in a KoMarketing survey revealed that the About Us page is one of the first things they check when visiting a company’s website. Highlighting your brand values, like sustainability, craftsmanship, or innovation, can resonate with like-minded shoppers, inspiring them to make a purchase. As Rohit Bhargava notes in Likeonomics: The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action, “believability” drives decisions, so showcasing an authentic story is vital.
Take Qalara’s About Us page as an example. We focus on our philosophy and values, like being eco-friendly, sustainable, and artisanal, which define who we are and attract customers who share similar ideals. Use your About Us page to tell your story, emphasize your brand’s core beliefs, and make a lasting impression. It is a simple yet effective e-commerce marketing tip that can turn casual browsers into loyal buyers!
Also read: How Qalara has made life easier for buyers
3. Showcase best-selling products
Every catalog has its stars—those fan-favorite items that customers just can’t get enough of. Don’t let these gems hide in the crowd! Highlight them prominently to create a sense of value and urgency that motivates buyers to take action. Labeling such products with tags like “Top Seller” or “Best Seller” on your product listing pages can immediately catch a shopper’s eye and boost credibility. This simple yet effective strategy taps into the “high-demand, high-value” principle to drive e-commerce sales.
When customers see that a product is in high demand, they are more likely to trust its value and make a purchase. Make it a habit to rotate the spotlight on your top sellers periodically to keep things fresh and engaging. Pair this with customer reviews or user-generated content for added impact.
At Qalara, we ensure our best-sellers get the attention they deserve. Check out how we spotlight our top-performing products to inspire your approach. This strategy not only helps in conversion rate optimization but also builds customer confidence and loyalty over time.
4. Build a referral program
Encourage happy customers to spread the word about your brand by offering incentives such as discounts or rewards for successful referrals. Studies show that referred customers are 50% more likely to make a second purchase, helping to boost your customer retention and loyalty. In fact, 82% of small businesses say that referrals are their main source of new customers, making this an incredibly effective strategy for growth.
To make your referral program even more powerful, ensure it is easy for customers to share with friends and family, perhaps by providing them with unique referral codes or links. Offering tiered rewards can also motivate them to refer even more people, enhancing their sales funnel. Personalize the referral experience to make customers feel more engaged with your brand. You can also consider integrating referral programs into your email marketing campaigns or within your mobile app to increase its reach. The more seamless you make it, the higher the chances of generating high-quality leads.
5. Strong email marketing strategy
Email marketing is a powerful tool for driving sales and boosting engagement. A 2023 survey found that over 50% of marketers experienced a 100% ROI from their email campaigns, highlighting its exceptional effectiveness. This makes email one of the most reliable channels for generating sales and nurturing customer loyalty.
By sending personalized offers, product recommendations, and reminders to your customers, you can encourage repeat purchases and drive conversions. A strong email marketing strategy can also help you engage with new customers and retain existing ones, ultimately leading to increased traffic and sales for your online store. Consistent and relevant communication can create a direct link between your brand and your customers, fostering long-term relationships and higher sales figures.
6. Host online events or webinars
Host online events or webinars to actively engage your audience with new product launches, virtual tours, or educational sessions. You can even organize interactive workshops tailored to your business niche. The goal is to keep your customers informed and connected with your brand, ensuring they do not lose sight of what you offer. By providing valuable and insightful content, you build customer trust, which can ultimately lead to increased sales and long-term loyalty. These events not only showcase your products but also foster a sense of community around your business.
Enhancing customer experience
7. Streamline website navigation
A seamless and intuitive navigation system is essential for reducing bounce rates and improving user experience. Make sure your website is user-friendly with easy-to-use menus, clear product category pages, and a robust search function. Incorporate elements like breadcrumb menus, hamburger menus, advanced filters, and sorting options to help visitors find what they are looking for quickly. Add compelling CTAs strategically across your landing pages to guide users through the sales funnel and boost conversions.
Properly curating and categorizing your products also contributes to a better overall website structure, which enhances SEO and usability. Consider integrating features like predictive search, recently viewed items, and “featured products” sections to improve engagement. Remember, a well-organized and intuitive site keeps visitors browsing longer and encourages them to complete their purchases.
8. Implement live chat or chatbots
Live chat features and chatbots have revolutionized the way customers interact with e-commerce businesses. These tools simulate human conversation, allowing users to ask questions and express concerns just like they would with a salesperson. Offering instant support helps resolve queries and guide purchasing decisions.
According to a 2024 survey, nearly one-third of AI chatbot interactions in e-commerce were focused on providing customers with product-related information, such as availability, advice, or details. This form of conversational commerce is on the rise, as it provides customers with quick, relevant responses that aid in their decision-making process. By implementing live chat or chatbots, you can improve customer engagement, provide tailored product recommendations, and increase opportunities for upselling and cross-selling, ultimately boosting your sales.
Also read: The art of effectively using AI in retail
9. Enable multiple payment options
Providing diverse payment methods is an essential step to enhancing the shopping experience and boosting conversion rates. Options like credit cards, digital wallets, and Buy Now Pay Later (BNPL) ensure that you cater to a broader range of customer preferences. Imagine this: a customer has a cart full of items but decides to abandon it because their preferred payment method isn’t available. Frustrating, right? Research indicates that retailers offering at least three payment options rather than just one can increase their conversion rates by up to 30%.
Make sure your checkout page is equipped with various purchasing options and secure payment gateways to prevent last-minute cart abandonment. Convenience is key here. For instance, enabling popular digital wallets like Apple Pay or Google Pay can make payments seamless and faster for mobile shoppers.
Simplify the checkout process as much as possible. Consider disabling mandatory account registration at checkout—a common deterrent for first-time buyers. Opt for a one-page checkout design with minimal fields to fill out, ensuring the process is quick and hassle-free. Endless forms and complicated processes only increase the likelihood of customers leaving their carts behind.
The trick is to facilitate easy checkout that creates that lets your shoppers complete their purchase without roadblocks. By making the payment process intuitive and accommodating, you not only improve customer satisfaction but also drive higher e-commerce sales over time.
10. Personalize shopping experiences
The possibilities for enhancing the customer experience are endless. After implementing live chat and AI-powered support, your next step should be to leverage AI tools or CRM systems to provide personalized product recommendations based on individual customer preferences. By tracking browsing behavior, purchase history, and past interactions, you can create highly tailored experiences that make customers feel seen and valued.
This data-driven approach allows you to not only target the right customers but also retarget them with relevant offers, boosting the chances of conversion. The ability to predict customer needs and suggest products they are more likely to love can significantly increase your conversion rates. Personalization also enhances customer loyalty, as shoppers are more likely to return to a brand that understands their tastes and delivers a unique experience.
11. Offer post-purchase engagement
The customer journey doesn’t stop at checkout—it’s just the beginning of building lasting loyalty. To encourage repeat purchases and nurture relationships, focus on post-purchase engagement. Simple actions like sending thank-you emails, product care tips, or personalized recommendations can go a long way in boosting customer satisfaction and retention.
You can also ask for reviews, share surveys or feedback forms, and provide exclusive discounts or special offers to make customers feel valued. Highlight referral programs and suggest complementary products to keep them engaged with your brand. In fact, a 2023 survey found that 46% of U.S. retail consumers expect thoughtful follow-ups after a purchase. Leveraging customer retention strategies like these not only improves loyalty but also helps boost sales online by turning one-time buyers into long-term clients.
Also read: How to measure and optimize your retail KPIs
12. Create video content
Creating engaging video content such as product demos, tutorials, or behind-the-scenes clips can significantly boost your online store’s visibility and engagement. Videos offer an excellent opportunity to showcase the benefits and unique features of your products in a more dynamic and engaging format. Additionally, sharing customer video testimonials can help build trust with potential buyers and act as a form of social proof, showing that others have had positive experiences with your brand.
Encouraging your loyal customers to share their stories in video format adds a personal touch that makes your brand feel more relatable and authentic. These videos can be integrated into your website, product pages, and social media platforms, driving higher engagement. As customers engage with your brand on a deeper level, you not only foster loyalty but also create an emotional connection, which can directly impact your conversion rates. By utilizing video content, you provide more value to your audience, making them more likely to trust your products and make purchases.
Check out Qalara’s collection of video testimonials from satisfied customers.
Driving traffic and visibility
13. SEO best practices
Implementing SEO best practices across your online presence is essential for improving your rankings and driving meaningful traffic. From your Product Detail Pages (PDPs) and category pages to other landing pages, ensuring every piece of content is optimized is key to guiding potential customers through your sales funnel. Start by crafting a robust content strategy and setting up processes to make all your digital uploads SEO-friendly.
A great starting point is focusing on local SEO to boost your visibility in local search results. By optimizing for nearby customers—especially if you offer options like store pickup—you can establish a stronger connection with your immediate audience. As your reach and confidence grow, you can expand your focus to target groups and demographics that align with your brand’s goals.
Remember, SEO isn’t just about search engines; it is about making your content more accessible and appealing to customers, ultimately driving conversions and long-term growth.
14. Optimize for voice search
Voice assistants like Alexa, Siri, Google Assistant, and Cortana are revolutionizing how people search and interact with technology. Quick, conversational, and highly convenient, voice-first devices and smart speakers are shaping new possibilities—and e-commerce is no exception. To stay ahead, it is crucial to make your website SEO-friendly for voice search, often referred to as voice commerce.
Voice search differs from traditional type-search queries; users typically speak in a conversational tone and use longer phrases. To cater to this, focus on creating content with long-tail, conversational keywords that align with natural speech patterns. Think of voice search optimization as training a virtual salesperson for your online store—ensuring it provides accurate, helpful, and engaging responses to customer queries.
As more shoppers rely on voice commands for convenience, adopting this strategy can enhance your online marketplace strategies and contribute to boosting sales online. Voice commerce isn’t just a trend—it is the next frontier for delivering seamless, customer-focused shopping experiences.
15. Tap into social commerce
Social commerce is no longer just a trend—it is a booming industry, generating a staggering $571 billion in revenue in 2023, according to Statista. Social media isn’t just for engagement anymore; it is now a powerful revenue driver. To stay relevant and boost sales online, consider enabling direct shopping through platforms like Instagram Shop and Facebook Marketplace. These features make it easy for your social media followers to shop without leaving the app, offering a seamless and engaging buying experience.
Creative tools like Instagram Reels Ads or Shop Ads can showcase your products in ways that capture attention and drive conversions. Believe it or not, “social shopping” is a thing! Platforms like Facebook, Instagram, YouTube, and TikTok are popular among digital buyers across all age groups. In fact, a 2022 eMarketer study found Facebook to be the leading platform for social commerce, accounting for 19% of digital buyers, with Instagram, YouTube, and TikTok following at 12%, 9%, and 8%, respectively.
As shopping habits evolve, embracing social commerce can not only expand your reach but also enhance your conversion rate optimization efforts. By 2025, Facebook alone is projected to have 80 million shoppers—don’t miss out on this opportunity to grow your e-commerce business!
16. Collaborate with micro-influencers
Looking to target a specific audience with high conversion potential? Partnering with micro-influencers might be your answer. Unlike influencers with massive followings, micro-influencers cultivate smaller, highly engaged communities that trust their opinions and recommendations. Their niche expertise gives them credibility, making them powerful advocates for your brand.
To get started, create a content plan and connect with influencers whose values align with your brand. Have them showcase your products through authentic content on their platforms. The results? Influencer marketing has proven to deliver a strong ROI—businesses earn an average of $5.78 for every dollar spent! It is a smart and effective strategy for boosting e-commerce sales.
Additionally, consider investing in affiliate marketing, a related tactic where influencers use affiliate links to drive traffic and generate sales for you. With the right collaborations and strategy, you will not only amplify your reach but also create lasting customer connections. Do not underestimate the power of a loyal micro-community to elevate your online marketplace strategies! Read more about it in our blog 9 new-age & efficient B2C advertising tools.
17. PPC advertising
While SEO best practices are excellent for building organic visibility, there is no harm in going on the offensive with paid strategies to actively reach your audience. By understanding buyer behavior and predicting their needs, you can position your products where they will be seen and take proactive steps to boost e-commerce sales.
One powerful paid marketing tool is Search Engine Marketing (SEM), which encompasses seven types: organic, paid, voice, local, image, shopping, and social search. Paid search, also known as Pay-Per-Click (PPC) advertising, is particularly effective for driving targeted traffic to your website and ensuring your products get the attention they deserve.
If you’re looking to master PPC advertising and its impact, check out our blog 9 new-age & efficient B2C advertising tools, for a deeper dive into its nuances and the strategies that can yield the best ROI. Combining PPC with SEO can create a balanced approach, ensuring you cover both immediate visibility and long-term growth.
18. Blog best practices
Incorporating a blog into your content strategy is a game-changer for driving long-term growth and boosting sales online. A well-maintained blog not only communicates your brand voice effectively but also serves as a powerful tool to attract and engage potential customers. Consistently publishing quality content can increase website traffic by 55% while significantly enhancing brand awareness.
Use your blog to feature products in a natural and relevant way, adding links to drive visitors directly to your product pages. Employ SEO best practices to improve visibility, search rankings, and audience targeting. This includes strategically placing keywords in H1 tags, meta descriptions, and blog URLs. Did you know? Businesses with blogs generate 434% more indexed pages and 97% more inbound links than those without.
At Qalara, our blog is a reflection of our brand values and vision. Explore categories like Artisanal Diaries, How Tos, Qalara Insider, and Trends & Insights to see how we align our content with our mission while optimizing for maximum reach. With the right content and strategy, your blog can become a key driver for traffic, conversions, and trust.
Driving traffic and visibility
19. Encourage impulse shopping
A December 2023 study revealed that nearly three quarters of U.S. millennials occasionally make impulse purchases. By implementing a few clever strategies, you can turn this behavior into an opportunity to boost your e-commerce sales.
1. Leverage visual cues: Visual appeal plays a huge role in e-commerce marketing. Showcase your products attractively, ensuring all relevant details are easy to spot. For instance, if you are running discounts, highlight the price drop by striking through the original price and emphasizing the discounted rate. This not only grabs attention but also enhances the perceived value of your products.
Also read: Holiday visual merchandizing trends 2023
2. Offer freebies: Who doesn’t love free stuff? Encourage customers to spend more by offering freebies when they surpass a certain cart value. This strategy nudges them to add extra items, increasing their overall spend and often leading to impulse buys.
3. Checkout recommendations: Take inspiration from brick-and-mortar stores that line checkout aisles with tempting goodies. Replicate this online by displaying complementary or popular items on your checkout page under sections like “Customers Also Bought” or “You May Like.” These subtle nudges often lead to unplanned purchases.
4. Introduce limited-edition products: Exclusivity is a great motivator. Launch limited-edition or exclusive products to create a sense of urgency and entice loyal customers to act quickly before they miss out.
5. Run flash sales: Flash sales—short-term promotions with deep discounts on select items—are perfect for driving urgency. The limited availability creates excitement and pushes customers to make quick decisions, turning browsing into buying.
By fostering an environment of urgency through credible and thoughtful tactics, you can effectively drive impulsive shopping without overwhelming your customers. Just be sure to avoid overloading your strategies, as too many distractions can lead to abandoned carts instead of increased sales!
20. Upsell and cross-sell products
One of the most effective ways to boost your average order value is by incorporating upselling and cross-selling strategies into your e-commerce operations. The key is to suggest complementary items or higher-value alternatives during the shopping journey, subtly nudging customers toward more fulfilling and value-driven purchases. For example, if someone is eyeing a coffee machine, recommend premium coffee beans, a stylish mug set, or even a maintenance kit.
Upselling involves encouraging customers to upgrade their purchases. Think of it as showing them the “better” option—like a deluxe version of the item they are considering. On the other hand, cross-selling is about suggesting items that pair perfectly with their selection, creating a more complete experience. A good example? Suggesting headphones to go with a new smartphone or a protective case for a tablet.
Also, timing is crucial. Use tools like pop-ups or widgets to show these recommendations while they are browsing or at checkout. Another great way to implement this strategy is by offering package deals, like “buy one, get one 20% off” or “add this accessory for only $10 more.”
These tactics not only enhance the shopping experience but also add a layer of personalization. When customers feel their needs are being anticipated and met, it builds trust and loyalty—key components of e-commerce marketing success.
Pro tip: Highlight the value of the additional purchase. Use phrases like “frequently bought together” or “complete your set” to encourage action. Always ensure that the recommendations are relevant and aligned with the shopper’s preferences. Implementing these strategies thoughtfully can lead to significant increases in revenue without overwhelming your customers!
21. Bundle products for value deals
Product bundling is a fantastic way to move inventory quickly while offering shoppers irresistible deals. By grouping complementary products or items that align with a specific theme, you can enhance the perceived value of your offerings and encourage higher cart values. Think about pairing items like a skincare set or a coffee mug with gourmet beans to create a cohesive and attractive bundle.
To maximize the effectiveness of product bundling, leverage data analysis to understand consumer preferences and shopping habits. This will help you create bundles that truly resonate with your audience. Sweeten the deal with cost-effective perks, such as discounted shipping for bundled purchases, added freebies, or exclusive price cuts.
For instance, offering free shipping on bundles over a certain value or adding a surprise item to the package can make the offer even more compelling. This approach not only motivates customers to opt for bundled purchases but also helps build loyalty.
To explore more about bundling strategies, check out our blog: Boosting retail success through smart kitting. It is a proven strategy to optimize inventory, enhance customer satisfaction, and, of course, boost e-commerce sales!
22. Offer discounts and incentives
Running time-sensitive promotions, bulk discounts, or setting free shipping thresholds are great ways to motivate customers to complete their purchases. Customers are more likely to make a decision when they feel they are getting a limited-time deal or added value. Offering discounts or incentives such as “Buy One, Get One Free” or discounts on bulk purchases can increase the average order value and encourage customers to purchase more.
Also read: Top 7 winning holiday discount strategies
When combined with free shipping offers or reduced shipping costs, customers are more likely to reach the checkout page without abandoning their carts. These kinds of incentives create a sense of urgency, prompting quicker decisions and reducing the time customers spend deliberating. Furthermore, these strategies help boost sales, improve conversion rates, and can significantly enhance the overall customer experience, making it easier for shoppers to justify their purchases. After all, people love to feel that they are getting a good deal.
23. Utilize retargeting campaigns
Do not let potential customers slip away! Retargeting is a powerful digital marketing strategy to reconnect with visitors who have browsed your site or abandoned their carts. Using tools like Google Ads or Facebook Pixel, you can strategically display ads that remind them of the products they left behind, encouraging them to complete their purchase.
To make your retargeting campaigns more effective, focus on personalized and visually appealing ads. Highlight the exact products customers were interested in, add a compelling call-to-action, and sweeten the deal with discounts or limited-time offers. This way, you not only recover lost sales but also build stronger connections with your audience.
If cart abandonment is a recurring challenge, retargeting is an essential strategy to keep your brand in focus and enhance your ROI in e-commerce efforts.
Leveraging data and technology
24. Optimize your product content
Your product detail pages (PDPs) can make or break a sale. According to Baymard, only 48% of top-grossing e-commerce sites in the US and Europe have a “good” product page user experience. This means there’s immense potential to stand out by creating product pages that not only inform but also persuade. Customers want clarity. Shoppers are eager to know every detail—what the product is made of, where it’s sourced from, and how it’s crafted.
To optimize your PDPs, start with high-quality visuals. Invest in professional photoshoots to showcase your products with sharp, high-resolution images. Include lifestyle images that help customers visualize the product in real-world scenarios. For fashion or accessories, model shots can make all the difference. Visual content also supports SEO best practices, boosting your product’s discoverability online.
Don’t stop at visuals—strong textual content is equally critical. Craft clear and persuasive product descriptions that emphasize the features, benefits, and unique selling points of the product. Avoid exaggeration, overselling or unsupported claims; credibility goes a long way in boosting e-commerce sales. Add practical details like material specifications, certifications, size charts, installation instructions, and warranty information to help customers make informed decisions.
Here is a list of actionable steps to elevate your product pages:
- Provide true-to-scale images to ensure customers know exactly what they’re buying.
- Add size charts to help users find the perfect fit, especially for apparel or furniture.
- Include installation instructions for products requiring assembly or setup.
- Highlight warranty details to build trust and reduce purchase hesitation.
- Offer certification information to showcase product quality and authenticity.
- Use lifestyle images or human models for fashion and accessories to make products relatable.
- Add material details, disclaimers, and certifications in the product descriptions for transparency.
- Incorporate infographics to simplify and showcase key features at a glance.
- Enable zoom functionality and use high-res images to let customers explore every detail.
Also read: How to master Amazon compliance
Take inspiration from how Qalara approaches PDPs by including product features, sourcing stories, artisan techniques, MOQs, and shipping details. Thoughtfully optimized pages build trust, inform purchase decisions, and contribute significantly to conversion rate optimization. Optimized product pages not only improve customer trust and satisfaction but also contribute to conversion rate optimization, ensuring your customers are confident enough to hit “Add to Cart.”
25. Leverage analytics for data-driven decisions
Regularly reviewing customer behavior, sales patterns, and website performance is crucial for refining your strategies. By diving into analytics data, you can gain valuable insights into what is working and what is not, helping you make more informed decisions. This data-driven approach will allow you to optimize your sales funnel and identify areas for improvement, ultimately boosting conversions and enhancing the customer experience.
Use tools like Google Analytics, heatmaps, and customer feedback to track trends and spot potential gaps. With this information at hand, you can continuously adjust your approach, stay ahead of the competition, and ensure that your e-commerce business remains aligned with customer needs and preferences.
26. Track and reduce website load time
While mastering on-page and off-page SEO is crucial, never overlook the importance of technical SEO in boosting your SERP rankings. One of the biggest contributors to user experience—and ultimately conversions—is a fast-loading website. Studies show that 86% of e-commerce sites load in 5 seconds or less on desktop, ensuring that customers stay engaged instead of bouncing off.
To improve your website’s speed, focus on key metrics like page load time, page speed, and site architecture. Start by optimizing image quality and choosing the right formats (such as WebP) to strike a balance between clarity and size. Reduce HTTP requests, minimize CSS and JavaScript, and eliminate unnecessary redirects.
Every second counts—slow websites frustrate users and lead to lost sales. A faster site not only improves user experience but also increases your chances of converting visitors into loyal customers. Regularly test your site speed using tools like Google PageSpeed Insights to identify and resolve bottlenecks.
27. Prioritize mobile-friendliness
So, you’ve set up your online store, and your website is user-friendly and easy to navigate—great start! But here is the next critical question: Is your site optimized for mobile users? Is it mobile-responsive? With smartphones dominating the digital landscape, this step is essential. In fact, as of Q3 2024, 77% of global retail site traffic came from smartphones, contributing to 68% of online shopping orders.
To boost e-commerce sales, ensure your website is mobile-responsive, offering a seamless browsing and shopping experience on both smartphones and tablets. A mobile-friendly site with an intuitive interface not only enhances user satisfaction but also increases your visibility since most shoppers now prefer using their phones for online purchases.
But don’t stop there—take it a step further! Studies reveal that 85% of shoppers favor apps over mobile websites for online shopping. If your store is already mobile-optimized, consider investing in a dedicated app. The ROI on mobile apps is hard to ignore, offering convenience to your customers while enhancing your sales funnel optimization. It is a game-changing move that can set your business apart in today’s competitive e-commerce landscape!
Conclusion
Choose the strategies that align best with the unique nature of your business. For instance, if you are a sustainable brand, a referral program could be your go-to, as word-of-mouth marketing is highly trusted for validating sustainability claims. On the other hand, a jewelry e-commerce store might benefit more from sharing authentic UGC videos to address common concerns around credibility and product quality. While it may not be feasible to adopt every tactic, focus on those that resonate most with your audience and strategically implement them to ensure your online store enjoys consistent growth and success.
Looking for inspiration or ready to elevate your business? Explore Qalara today for resources, expert insights, and a wide range of thoughtfully curated products. Let’s transform your e-commerce journey together!
~ Written by Gauri S
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